/* Liquid Glass is the user's approved theme; these rules adjust chat density and interaction. */
.inbox-layout{grid-template-columns:300px minmax(0,1fr) 320px}
.inbox-layout.details-hidden,.inbox-layout.no-selection{grid-template-columns:300px minmax(0,1fr)}
.inbox-layout.queue-collapsed{grid-template-columns:minmax(0,1fr) 320px}
.inbox-layout.queue-collapsed.details-hidden{grid-template-columns:minmax(0,1fr)}
.queue-heading{padding:16px 15px 12px}.queue-heading h1{font-size:19px}.queue-heading .eyebrow{font-size:11px}
.queue-tabs{gap:11px;padding:0 13px}.queue-attention{padding:9px 12px 0;gap:4px}.queue-attention button{padding:5px 6px}
.queue-subtitle{padding:9px 15px}.inbox-search{margin:0 12px 13px}.conversation-items{padding:0 5px 10px}
.conversation-row{min-height:79px;padding:11px 9px;gap:9px;border-radius:8px}.conversation-title strong{font-size:13px}
.conversation-snippet{margin:4px 0 6px}.conversation-meta{gap:6px;flex-wrap:wrap}.queue-channel{max-width:155px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;font-size:11px;color:var(--muted)}
.conversation-meta .mini-status{display:none}.conversation-meta .unread{margin-left:auto}.person-avatar{border-radius:50%;width:34px;height:34px}
.thread-header{position:relative;z-index:6;min-height:78px;padding:10px 14px;gap:8px;flex-shrink:0}
.contact-identity{display:flex;align-items:center;gap:10px;min-width:0;flex:1;border:0;background:transparent;color:var(--ink);text-align:left;padding:4px;border-radius:8px}
.contact-identity:hover{background:color-mix(in srgb,var(--accent) 6%,transparent)}
.contact-identity .thread-title{min-width:0}.thread-title>strong{font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.thread-title code{font-size:11px;font-weight:400;color:var(--muted);margin-left:5px}.thread-title .header-assignee{font-size:11px;color:var(--accent);margin-top:4px;display:block;overflow:hidden;text-overflow:ellipsis}
.thread-title .header-status{font-size:11px;display:flex;align-items:center;gap:4px;margin-top:4px;color:var(--muted);white-space:normal}
.header-status>span{white-space:nowrap}.thread-actions{display:flex;align-items:center;gap:2px;flex:none}.thread-actions .icon-button{width:36px;height:36px}
.chat-tag-bar{min-height:36px;padding:3px 14px;gap:6px;flex-shrink:0}.chat-tag-bar .pill{font-size:11px;padding:3px 8px}.chat-tag-bar .text-button{font-size:11px}
.thread-connection{margin-left:auto;font-size:11px;color:var(--muted);max-width:40%;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
.messages{padding:16px 20px}.message{margin-bottom:12px;flex-direction:column;align-items:flex-start}.message.outgoing{align-items:flex-end}
.message-bubble{max-width:80%;padding:9px 12px 5px;border-radius:10px}.message.outgoing .message-bubble{border-radius:10px}.message p{font-size:14px;line-height:1.55}
.message-sender{font-size:11px;color:var(--muted);margin:0 4px 4px;max-width:80%;overflow-wrap:anywhere}.message-stamp{margin-top:3px}.message-stamp button{min-height:25px}
.referral-event{margin-bottom:18px}.date-divider{margin:15px 0}
.composer-wrap{padding:6px 14px 11px;flex-shrink:0;border-top:1px solid var(--line)}
.composer{border:0;box-shadow:none;background:transparent}.compose-tabs{padding:0 2px 4px;gap:12px;min-height:36px}.compose-tabs>span{font-size:11px}
.composer-tools{display:flex;align-items:center;margin-left:auto;gap:2px}.composer-tools .icon-button{height:32px;width:32px;padding:0}
.compose-input-row{display:flex;align-items:flex-end;gap:8px;border:1px solid var(--line);border-radius:9px;background:color-mix(in srgb,var(--frame) 55%,transparent);padding:5px}
.compose-input-row:focus-within{border-color:var(--accent)}.composer textarea{min-height:38px;height:38px;max-height:150px;padding:9px 8px;font-size:14px;line-height:20px;field-sizing:content}
.composer .send-button{width:36px;height:36px;flex:none;padding:0;align-self:flex-end}.composer-hint{display:block;font-size:11px;padding:5px 3px 0;color:var(--muted)}
.composer.note-mode{background:transparent}.note-mode .compose-input-row{border-color:#b8995977;background:#a8833112}.reply-preview{margin:0 0 6px}
.contact-details .details-heading{background:var(--surface);padding:10px 14px;min-height:49px;z-index:2}.details-heading>span{display:flex;align-items:center;gap:7px}
.details-heading .icon-button{width:32px;height:32px}.contact-profile{padding:22px 12px 14px}.person-avatar.large{width:74px;height:74px;border-radius:50%;font-size:25px}
.contact-profile h2{font-size:16px}.contact-id{display:flex;align-items:center;gap:7px;font-size:11px;margin-top:7px}.contact-id code{font-size:11px}
.contact-shortcuts{display:flex;gap:6px;padding:0 14px 16px}.contact-shortcuts button{flex:1;display:grid;justify-items:center;gap:6px;min-height:51px;border:1px solid var(--line);border-radius:7px;background:color-mix(in srgb,var(--accent) 7%,transparent);color:var(--ink);padding:8px;font-size:11px}
.contact-shortcuts button:hover{border-color:var(--accent)}.detail-section{padding:18px 15px}.detail-section h3{font-size:12px}.detail-section dl{margin-top:12px}.detail-section dd{font-size:12px;overflow-wrap:anywhere}.detail-section dt{font-size:11px}
.contact-field{padding:9px 10px;margin:9px 0;border:1px solid var(--line);border-radius:7px;background:color-mix(in srgb,var(--accent) 5%,transparent)}
.contact-field>span{font-size:11px;color:var(--muted)}.contact-field>div{display:flex;align-items:center;gap:8px;min-width:0}.contact-field>div>span{font-size:12px;min-width:0;overflow-wrap:anywhere;flex:1}.contact-field .icon-button{height:28px;width:28px;flex:none;font-size:10px}
.assignment-actions{display:grid;gap:8px;margin-top:12px}.assignment-actions button{font-size:11px;min-height:36px;justify-content:center}
#sidebar-note-form{display:grid;gap:8px;margin-top:14px}#sidebar-note-form label{font-size:12px}#sidebar-note-form textarea{width:100%;min-height:85px;padding:10px;resize:vertical;font-size:12px;line-height:1.6;border:1px solid var(--line);background:var(--surface);border-radius:7px;color:var(--ink)}
#sidebar-note-form small{font-size:11px;color:var(--muted)}#sidebar-note-form .primary{min-height:38px;justify-content:center;font-size:12px}
.compact-flow-picker{color:var(--ink);font-size:12px;min-width:0}.compact-flow-picker>header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:5px}.compact-flow-picker>header strong{display:flex;align-items:center;gap:6px;font-size:12px;font-weight:500}
.compact-flow-picker>header .icon-button{width:28px;height:28px}.compact-flow-picker .flow-recipient{font-size:11px;color:var(--muted);overflow-wrap:anywhere;margin:0 0 12px;line-height:1.5}
.flow-popover{position:absolute;top:calc(100% - 6px);right:12px;z-index:8;width:min(360px,calc(100% - 24px));padding:14px;background:var(--surface);border:1px solid var(--line);border-radius:10px;box-shadow:0 14px 40px #0005;max-height:min(570px,65dvh);overflow:auto}
.flow-inline-actions{display:flex;gap:6px;align-items:stretch}.flow-select{display:flex;align-items:center;justify-content:space-between;gap:8px;min-width:0;width:100%;font-size:12px;color:var(--ink);border:1px solid var(--line);background:color-mix(in srgb,var(--accent) 8%,var(--surface));border-radius:6px;padding:9px 10px;text-align:left}
.flow-inline-actions .flow-select{flex:1;overflow-wrap:anywhere}.flow-inline-actions .flow-select svg{flex:none}.flow-inline-actions .primary{font-size:11px;padding:8px 10px;flex:none;align-self:stretch;min-height:38px}
.flow-options{margin-top:7px;border:1px solid var(--line);border-radius:7px;padding:9px;background:var(--surface)}.flow-options label{display:block;margin-bottom:6px;color:var(--muted);font-size:11px}.flow-options input{width:100%;padding:8px 10px;border:1px solid var(--line);border-radius:6px;background:var(--frame);color:var(--ink);font-size:12px}
.compact-flow-picker .flow-choices{max-height:200px;gap:3px;margin:6px 0 0}.compact-flow-picker .flow-choice{border:0;border-radius:5px;padding:10px 7px;gap:8px;justify-content:space-between;min-height:48px}.compact-flow-picker .flow-choice>span{display:grid;gap:4px;min-width:0}.compact-flow-picker .flow-choice strong{font-size:12px}.compact-flow-picker .flow-choice small{font-size:11px}
.compact-flow-picker .flow-choice.selected{background:color-mix(in srgb,var(--accent) 14%,transparent)}.compact-flow-picker .flow-reply-option{display:flex;gap:8px;align-items:center;margin:12px 0;font-size:11px;line-height:1.6}.compact-flow-picker .flow-reply-option input{width:16px;height:16px;flex:none;accent-color:var(--accent)}
.compact-flow-picker .flow-scope-note{display:block;font-size:11px;color:var(--muted);line-height:1.5}.flow-run-panel>.flow-select{margin:12px 0}.flow-run-panel .compact-flow-picker{margin:12px 0}.flow-run-panel .compact-flow-picker>header{display:none}.flow-run-panel>p{font-size:11px}.flow-run-history{margin-top:18px}.inline-error{color:#f29a9a;font-size:12px;line-height:1.5;margin-top:10px}
@media(max-width:1250px){
 .inbox-layout,.inbox-layout.details-hidden,.inbox-layout.no-selection{grid-template-columns:280px minmax(0,1fr)}.inbox-layout.queue-collapsed{grid-template-columns:minmax(0,1fr)}
 .contact-details.open{width:320px;z-index:10}.thread-title code{display:none}.thread-header{flex-wrap:wrap}.contact-identity{max-width:calc(100% - 44px)}.thread-actions{margin-left:auto}.flow-popover{top:calc(100% - 3px)}
}
@media(min-width:601px) and (max-width:900px){.inbox-layout,.inbox-layout.details-hidden,.inbox-layout.no-selection{grid-template-columns:250px minmax(0,1fr)}.inbox-layout.queue-collapsed{grid-template-columns:minmax(0,1fr)}.thread-header{padding:8px 10px}.thread-actions{width:100%;justify-content:flex-end}.thread-actions .icon-button{height:32px}.queue-heading h1{font-size:17px}.queue-heading .eyebrow{display:none}.composer-hint{display:none}.messages{padding:12px}.message-bubble{max-width:94%}}
@media(max-width:600px){
 .inbox-layout,.inbox-layout.details-hidden,.inbox-layout.no-selection{display:block}.thread-header{padding:6px 10px;gap:4px;min-height:0}.thread-header .mobile-back{width:36px;height:44px;flex:none}.thread-header>.queue-collapse{display:none}
 .contact-identity{max-width:calc(100% - 40px);padding:3px;gap:8px}.contact-identity .person-avatar{width:32px;height:32px}.thread-title>strong{font-size:14px}.thread-title .header-assignee{font-size:11px}.thread-title .header-status{font-size:11px}
 .thread-actions{width:100%;justify-content:flex-end;border-top:1px solid var(--line);margin-top:5px}.thread-actions .icon-button{width:44px;height:40px}.chat-tag-bar{padding:3px 12px;min-height:34px}.chat-tag-bar .text-button{min-height:30px}
 .messages{padding:10px 14px}.message p{font-size:14px}.message-bubble{max-width:90%}.message-stamp button{min-height:30px;min-width:30px}.composer-wrap{padding:4px 10px 8px}.compose-tabs{gap:9px}.compose-tabs>span{display:none}.compose-tabs button{min-height:34px}.composer-tools .icon-button{width:36px;height:36px}.composer-hint{display:none}.composer textarea{font-size:16px;min-height:42px;height:42px;padding:10px 7px}.composer .send-button{width:40px;height:40px}
 .contact-details.open{width:100%;z-index:10}.contact-details .details-heading .icon-button{width:44px;height:44px}.contact-shortcuts button{min-height:55px}.contact-field .icon-button{min-width:40px;min-height:40px}.contact-profile{padding:16px 12px}.detail-section{padding:18px}.flow-popover{right:10px;width:calc(100% - 20px);max-height:54dvh}.compact-flow-picker input,.flow-options input,#sidebar-note-form textarea{font-size:16px}.flow-inline-actions .primary,.flow-select{min-height:44px}.compact-flow-picker .flow-choice{min-height:50px}.compact-flow-picker .flow-reply-option{min-height:44px}#sidebar-note-form .primary{min-height:44px}.queue-heading{padding:16px}.conversation-row{min-height:81px}
}
@media(min-width:601px) and (max-width:900px){.queue-tabs{gap:6px;padding:0 10px}.queue-tabs button{font-size:11px}.queue-tabs button span{display:none}}
.conversation-item{position:relative;min-width:0}.conversation-item .conversation-row{width:100%;padding-right:38px}.conversation-more{position:absolute;right:5px;top:50%;transform:translateY(-50%);display:grid;place-items:center;width:30px;height:34px;border:1px solid transparent;border-radius:8px;background:transparent;color:var(--muted);cursor:pointer;opacity:0}.conversation-item:hover .conversation-more,.conversation-item:focus-within .conversation-more{opacity:1}.conversation-more:hover{background:var(--tint);color:var(--ink)}.conversation-more:focus-visible{outline:2px solid var(--accent)}
.conversation-context-menu{position:fixed;z-index:1300;width:238px;max-width:calc(100vw - 16px);padding:7px;border:1px solid color-mix(in srgb,var(--ink) 17%,transparent);border-radius:14px;background:color-mix(in srgb,var(--surface) 88%,transparent);backdrop-filter:blur(26px) saturate(140%);box-shadow:inset 0 1px 0 #ffffff15,0 14px 45px #0004;color:var(--ink)}.conversation-menu-name{font-size:11px;color:var(--muted);padding:8px 10px 11px;border-bottom:1px solid var(--line);margin-bottom:4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-context-menu button{display:flex;align-items:center;gap:10px;width:100%;min-height:41px;padding:10px;border:0;border-radius:8px;background:transparent;color:var(--ink);font:inherit;font-size:13px;text-align:left;cursor:pointer}.conversation-context-menu button svg{flex:none;color:var(--muted)}.conversation-context-menu button:hover,.conversation-context-menu button:focus-visible{outline:0;background:color-mix(in srgb,var(--accent) 14%,transparent);color:var(--accent)}
@media(hover:none),(max-width:600px){.conversation-more{opacity:1;width:40px;height:44px;right:2px}.conversation-item .conversation-row{padding-right:44px}.conversation-context-menu button{min-height:46px}}